Communication in Supply Chain Management

The most important aspect of supply chain management is communication. Supply chain managers must communicate with several people in several different ways to be successful. A large part of being a successful supply chain manager is having the ability to coordinate all of the parts of making a product from scratch. This includes everything from ordering supplies, organizing transportation, making the product, and delivering the product to retailers. Below are some of the most important aspects of communication according to The R. Pay Company. 

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The first part of communication is internal communication. Supply chain managers must be sure that everyone within their project understands the plan and knows what task they must complete and by when. If someone within the project does not complete their task in a timely matter due to a lack of communication, the final product will not be delivered to the retailer on time, costing the company large amounts of money and their reputation.

The next part of communication is communicating with sales. Supply chain managers must discuss products with the people selling the product so that they know how much of the product is needed. They should also learn about any sales or new big customers that may effect the amount of the product needed to maximize profits.

In addition, supply chain managers must communicate with suppliers. They need to be sure to order the correct amount of supplies for a fair price. They also need to inform the suppliers of any issues with the supplies that they are being given so that the supplier can prevent the issues in the future. Finally, supply chain managers can talk to suppliers about any new products that may be beneficial to them.

Finally, supply chain managers must communicate with customers. By understanding the customers' wants and needs, products can be changed so that they are more practical for customers. Also, customers can provide input to a product development and supply chain design.

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Clearly communication is a major part of supply chain manager. Without good communication, it is impossible for a supply chain manager and their company to be successful.
-Brianna